FAQ’s For Early Bird School Lunch Delivery Service

WHERE IS THE ONLINE ORDERING? HOW DO I GET STARTED?

You can begin ordering right HERE.

WHAT IS THE ORDERING SCHEDULE AND DEADLINE?

Menus are posted monthly. You can order for as many days as you’d like for each month! Orders should be placed a minimum of two days in advance. If you miss the deadline, just send us an email at thedomesticateddad@gmail.com or give us a call at 732-807-5685, and we can have your order available for pick up the next day after 7am or deliver it during the day to a location within our delivery area!

We have NO MINIMUMS for ordering. You can order 1 lunch at a time, or more! We encourage you to order lunches for the month so you have one less thing to worry about. It’s just simpler and easier that way!!

WHAT’S ON THE MENU?

We create monthly menus and send them out via email and post them on our website, Facebook, and Instagram pages! If we have a “special” we will also let you know via email. We are working on a text feature as well!! If you’d like to see the most current Early Bird School Lunch Menu, click HERE.

CAN PARENTS AND OLDER SIBLINGS ORDER?

While the lunches are designed for students, we love when the whole family to joins in the fun! You can absolutely order for yourself, your spouse, older siblings, anyone in the household!

WHERE DO YOU DELIVER THE LUNCH? DO I NEED TO BE AWAKE AND ANSWER THE DOOR?

We deliver direct to your home before the kiddos leave for school! You will receive your lunches fresh daily by the time indicated on your order form. You definitely don’t need to be awake, we won’t ring your bell!! Some families leave coolers outside their door, others just ask us to put it on the door step or door knob ~ whichever you prefer! For optimal freshness, we recommend a cooler if you won’t be grabbing it from your doorstep right away!

DO YOU HAVE COOLERS AVAILABLE?

If you are interested in having a cooler for your deliveries, please let us know. We are taking deposits on coolers, and have a limited quantity available!! You do not have to purchase the coolers {unless you want to, of course!}, you just have to leave a small deposit and when you return the cooler, you will receive your deposit back!

WHAT DOES IT COST? HOW DO I PAY? DO I NEED TO PAY BY CREDIT CARD?

The price is $5.95 per lunch when you pay as you go. You can purchase packages at a reduced rate, and save an additional 10% when you purchase a package for more than 1 household member!! The online ordering accepts payment by Debit Card or Credit Card: Visa, MasterCard, AMEX & Discover. If you would like to pay by check or cash , please contact us directly at 732-807-5685, or stop by our storefront! If you would like to pre-order a package, visit http://thedomesticateddad.net/early-bird .

Be sure to proceed to checkout and submit your order. Orders that are left in the shopping cart are NOT be processed, so your family will not receive the brown bag lunch delivery service!!

NEED TO CHANGE or CANCEL YOUR ORDER?

Changes can be made during the open ordering period. Credits for cancellations will be applied to your next order. Once the ordering period has closed, your order is FINAL.

WHAT IF I FORGOT TO PLACE MY ORDER?

If you missed the early bird delivery ordering period or would like to place your order after the ordering period has closed, send us an email at thedomesticateddad@gmail or give us a call at 732-807-5685. We will do our best to accommodate your needs!

DO I RECEIVE CREDIT IF I NEED TO CANCEL THE MORNING OF DELIVERY?

Because certain ingredients are purchased in advance and menu items are cooked to order, credits cannot be given if you no longer need the lunch. As always, contact us directly, and we will do our best to accommodate your needs!!

WHAT IF THERE IS A MISTAKE?

We know to err is human, right? If you believe there was a mistake of any kind with your order, please let us know by calling Jenn at 732-807-5685. We will check out the potential error and use all methods available to ensure the mistake is satisfied!!

WHAT’S THE ANGEL DELIVERY PROGRAM?

For every 10 lunches ordered via our Early Bird School Lunch Delivery Service, we donate 1 to a family in need via our Angel Delivery Program. Your order will contribute to providing a free lunch for a local family in need via our Angel Delivery Program. We can’t thank you enough – it is part of our company’s mission to give back, and that wouldn’t be possible without customers like you!

WHAT’S THE GOOD NEIGHBOR REFERRAL PROGRAM?

We love “good neighbors” who share about our service, and will send a “Good Neighbor” coupon code for the friend who referred you – please let us know their name!! If you refer anyone, please tell them to give us your name, too!!

WHAT IF I HAVE MORE QUESTIONS?

For questions regarding Food or Policy, including Missed/Late Orders, Credits, and Changes/Cancellations, please call Jenn at 732-807-5685 and we’ll get back to you right away.

Thank you for ordering from The Domesticated Dad. It is an honor to serve you and your family!!!